Refund policy

Return Policy

At Evrymm, we want you to be completely satisfied with your purchase. If you're not happy with your order, our return process is straightforward.

Return Eligibility

Time frame: Most items may be returned within 30 days of delivery. Some products include an extended return window of up to 90 days — when applicable, this is stated on the product listing.

Condition: New items must be returned unopened and unused. Opened items must be in like-new condition with all original packaging and accessories, and may be subject to a restocking fee of up to 20%.

Exceptions: Software, digital downloads, and products marked as non-returnable are not eligible for return.

How to Initiate a Return

1. Contact us: Email cs@evrymm.com or call 442-245-7064 with your order number and the reason for the return.
2. Return authorization: We'll issue a Return Authorization (RA) number with detailed instructions, including the return shipping address.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defective product or an error on our part — in that case, we'll provide a prepaid return label. Please use a trackable shipping service, and consider shipping insurance for items over $75; we can't issue refunds for returns lost in transit.

Refunds

Once we receive and inspect your return, we'll process your refund within 5-7 business days to your original payment method. Original shipping costs are non-refundable unless we made an error with your order.

Exchanges

To exchange an item for a different model or product, follow the return process above and place a new order for the desired item.

Questions?

Email cs@evrymm.com or call 442-245-7064, Monday-Friday, 8 AM-4 PM Pacific.